Red Berry Roasters
Shipping Policy
We aim to get your coffee to you as fresh and quickly as possible.
01
Order Processing
All orders are processed within 1β2 business days. Orders placed on weekends or public holidays will be processed on the next working day.
During busy periods such as sales, launches, or holidays, processing times may be slightly longer.
02
Shipping Times
Estimated delivery times once dispatched:
- Lahore: 1β2 business days
- Major cities: 2β4 business days
- Other areas: 3β6 business days
Delivery times are estimates and may vary depending on courier operations and your location.
03
Shipping Fees
Shipping costs are calculated at checkout based on your location and order size. Any applicable delivery charges will be clearly shown before you complete your purchase.
04
Order Tracking
Once your order has been dispatched, you may receive a tracking link from the courier where available.
05
Delays
While we do our best to ensure timely delivery, delays can occur due to courier issues, weather conditions, high order volumes, or public holidays.
Red Berry Roasters is not responsible for delays once an order has been handed over to the courier.
06
Incorrect Address
Please ensure your shipping details are accurate at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
07
Failed Deliveries
If a delivery attempt fails and the order is returned to us:
- Additional shipping charges may apply for re-delivery
- We will contact you to arrange next steps
08
International Shipping
We may offer international shipping on select orders. Customers are responsible for any customs duties, taxes, or import fees charged by their country.
09
Contact
For any questions about your order or delivery:
37 Ferozepur Road, Lahore, Pakistan 54600