Specialty coffee, for the businesses that mean it.
Red Berry Roasters partners with cafés, hotels and hospitality venues that hold their offering to a higher standard. We bring the sourcing, the expertise and the ongoing support so your coffee programme runs as well as the rest of your operation.
01
Coffee Supply
Specialty coffee roasted to order and built around your bar.
- Seasonal single origins from Ethiopia, Colombia, Kenya, Guatemala, and beyond
- House espresso and filter blends built for consistency across equipment and skill levels
- All coffees 80+ SCA score, specialty grade only
- Roasted to order, dispatched within 48 hours
- Full farm-to-grinder traceability on every coffee
- Flexible MOQ for independents and larger operations
- Weekly, fortnightly, or monthly delivery cadence
02
Tech Services
Sales, installation, and full ongoing maintenance for your equipment.
- Sales and procurement of commercial espresso machines, grinders, and brew equipment
- Full installation: plumbing, electrical, water filtration, and initial calibration
- Scheduled preventative maintenance included in every wholesale agreement
- Emergency callout with committed response times
- Equipment audits: grinder alignment, boiler profiling, water quality
- Investment guidance based on your actual volume and menu
- Loaner equipment available during servicing downtime (terms & conditions apply)
03
Training & Education
Structured programmes for every level.
- Barista Skills: Foundation, Intermediate, and Professional levels
- Sensory Skills: taste perception, defect identification, flavour calibration
- Brew method workshops: espresso, pour over, batch brew, cold brew
- On-site team training tailored to your menu and equipment
- Latte art and milk technique sessions
- Menu consultation and drink development for new or updated offerings
- Virtual training available for remote teams and ongoing refreshers
- All sessions delivered by professionals
04
Account Management
A dedicated person in your corner from day one, not a ticketing system.
- Named account manager assigned at onboarding with direct contact details
- Regular venue visits to review performance and plan ahead
- Menu planning support as seasons and coffees change
- Stock forecasting and order management around your busy periods
- New product briefings with tasting notes, recipes, and pricing ahead of each release
- Onboarding support for new staff so training does not get dropped
- Quarterly business reviews covering volume, consistency, and forward planning
05
Menu Development
A coffee menu built around your customers, your equipment, and what actually sells.
- Custom coffee blend creation tailored to your flavour profile, roast preference, and service style
- Recipe calibration for espresso, milk drinks, and brew bar offerings across your specific equipment
- Flavoured and signature drink development: house syrups, seasonal specials, and branded recipes
- Seasonal menu updates as new coffees land, keeping your offering fresh without the guesswork
- Drink costing and margin analysis so your menu works commercially, not just creatively
- Tasting sessions to align your team on flavour direction before anything goes on the bar
- Ongoing recipe refinement as your volume, team, and equipment evolve
